From the category archives:

Troubleshooting

iMac 27″ Displays fixed!

February 26, 2010

Apple announced that the issues that affected some of the new 27″ iMacs are solved by two new firmware updates.
A small number of purchasers of the incredibly popular new iMacs found their displays a bit yellowish, or flickering, and when the new iMacs sold out of some stores and resellers, let to rumors that production [...]

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Maintenance? On a Mac?

January 12, 2010

Yep. Maintenance. Just like your car, a Mac needs to have “stuff” done to it from time to time, to keep running normally and to prevent slow performance and the dreaded SPOD (spinning pizza-wheel of death).
CAUTION: Unless specifically noted, the links to applications will be for Snow Leopard versions. Contact the developer for earlier versions.
When [...]

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Questions to ask your ISP when troubleshooting an Internet modem or router issue

January 12, 2010

Apple posted a knowegebase document that most of will need sooner or later. The content is below:
If you’re troubleshooting a broadband Internet connection issue related to your modem or router, you should ask your ISP certain questions (or check their support website).  If you use a modem/router that your ISP did not provide, you should ask the [...]

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Drobo Dashboard update fixes performance hit in 10.6

December 6, 2009

Some of us have noticed a nasty slowdown after updating to Snow Leopard, or buying a new Mac. In at least some cases (mine, for one) it’s caused by Drobo Dashboard, at least prior to the new 1.6.6 update, found here.
MacFixIt has a page reporting the performance drop on Macs that older versions of Drobo [...]

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Mac OS X 10.6.2 released – comments and issues

November 10, 2009

Apple released the Snow Leopard update that is supposed to fix all the problems. I for one haven’t had any problems to speak of, nor have the majority of users, but there have been a few reported that could be serious. Now they’re fixed, one hopes.
Apple’s About the Mac OS X v10.6.2 Update page has [...]

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Backups, and how to lose data

November 9, 2009

Michael Scalisi of PC World has an article posted at Macworld.com called “Six Ways to botch Your Backups” that anyone who has important data on a computer needs to read. I reprint it here:
Six ways to botch your backups
If you watch over a lot of data, take care to avoid these mistakes
by Michael Scalisi, PC [...]

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Possibile Data Loss with Snow Leopard and guest account login

October 13, 2009

Avoid Data Loss – Don’t use Guest Account login
10.31.09 update
The easy way to avoid the bug: if you have Guest account enabled in Leopard, do away with it before you install the Snow Leopard upgrade. Then, *after* you have upgraded to Snow Leopard, re-enable the Guest account. You won’t have a problem.
original post:
This is a [...]

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New Mac Trojan Warning – Use Caution Downloading QuickTime Plugin

August 11, 2009

From MacFixIt August 11, 2009
Mac Trojan appears as QuickTime update on malicious Web sites
Edited by Joe Aimonetti

TrendMicro is reporting that a Trojan targeting Mac users, known as OSX/Jahlav-D, is appearing as a QuickTime plug-in update called MacCinema Installer.
This Trojan is a DNS Changer Trojan, similar to the OSX/Jahlav-C Trojan that was linked to several [...]

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10.5.8 Update Issues and Answers

August 6, 2009

Problems after the Mac OS X 10.5.8 Update
There are always some problems reported after every software update. More often than not they are in a distinct minority of users, but I like to report the more common ones, with solutions if I can. I’ll update this as more problems come up in the next week [...]

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A tidy Desktop can lead to a faster Mac

May 29, 2009

This post was in todays MacFixIt site… always a great place to look for troubleshooting info. This is a tip I give to all my clients. Some take notice, some don’t. It works, though. Give it a try!
MacFixit:
After a short time using your Mac it can be easy to acquire many files–pictures, videos, songs, e-mail [...]

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