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Troubleshooting

OS X Lion USB Thumb Drive

August 18, 2011

Apple is now selling a thumb drive installer on the Apple online store (and perhaps in brick/mortar stores as well) for $69.00. The absence of a Lion install DVD has caused a bit of uproar (Lion, roar… never mind) with users who are concerned that if they need to reinstall their system, there’s no easy [...]

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Snow Leopard Font Bug addressed

April 27, 2011

Apple released an update to Mac OS X 10.6.7 to address a bug that caused problems for some users. They had issues with some OpenType fonts not displaying and printing correctly, particularly in PDFs. Snow Leopard Font Update by Apple http://support.apple.com/kb/DL1377 If you’ve had issues with the recent 10.6.7 update, or if you are using [...]

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iPhoto ’11 update released to address possible data loss

November 3, 2010

Apple released iPhoto 9.0.1 update to address the problems a few users have experienced updating their iPhoto libraries after purchasing iLife ’11. Use Software Update or go to Apple’s download page to get the update. If you purchase iLife ’11, download the update and install it immediately after installing the ’11 suite, before you open [...]

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Boonana Trojan Removal Tool for Mac

October 28, 2010

SecureMac released a removal tool for the trojan reported yesterday. If you’re careful, or don’t use social networking, this shouldn’t be much of an issue. Even so, I’d recommend using this tool, and using it to check from time to time. It looks as if Macintosh usage has grown to the point that thieves who [...]

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iPhoto ’11 CAUTION!

October 26, 2010

I don’t know how widespread the problem is, but there are reports of iLife ’11 purchasers opening iPhoto ’11, waiting a loooong time for their library to update, and then finding their images gone. Events are in some cases named correctly, but the images are gone, though placeholders may remain. In one case, the iPhoto [...]

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New variant of the “HellRaiser” low-risk Trojan surfaces

April 28, 2010

MacFixIt has a post today about another low-risk Mac malware appearance, written by Topher Kessler. I’m quoting it below: Though not a grave security risk for Mac users, a new Trojan horse called “OSX/HellRTS.D” has been identified by Intego (developers of VirusBarrier X). The new Trojan is a variant of a backdoor server called “HellRaiser,” [...]

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Managing a hung OS X 10.6.3 update installation

March 31, 2010

By Topher Kessler, published originally at MacFixIt Regardless of how you have decided to install OS X (Software Update, Delta, or Combo installers), you may run into a problem where the system might hang on installation. Though the occurrence of this with the 10.6.3 update seems to be rare, when it happens you may see [...]

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iMac 27″ Displays fixed!

February 26, 2010

Apple announced that the issues that affected some of the new 27″ iMacs are solved by two new firmware updates. A small number of purchasers of the incredibly popular new iMacs found their displays a bit yellowish, or flickering, and when the new iMacs sold out of some stores and resellers, let to rumors that [...]

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Maintenance? On a Mac?

January 12, 2010

Yep. Maintenance. Just like your car, a Mac needs to have “stuff” done to it from time to time, to keep running normally and to prevent slow performance and the dreaded SPOD (spinning pizza-wheel of death). CAUTION: Unless specifically noted, the links to applications will be for Snow Leopard versions. Contact the developer for earlier [...]

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Questions to ask your ISP when troubleshooting an Internet modem or router issue

January 12, 2010

Apple posted a knowegebase document that most of will need sooner or later. The content is below: If you’re troubleshooting a broadband Internet connection issue related to your modem or router, you should ask your ISP certain questions (or check their support website).  If you use a modem/router that your ISP did not provide, you should ask [...]

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